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​Contact Aldergrove Credit Union

Reach out to us when and how you want
​(except morse code, we don't know how to do that)

  • Contact us

How to reach us


Send us an email and get a response within one business day.

Meet with us

Book an appointment with a Financial Advisor to discuss your finances. 


Monday - Friday
7:00 am - 7:00 pm
Saturday 8:00 am - 4:00 pm

Live chat

Monday - Friday
7:00 am - 7:00 pm
Saturday 8:00 am - 4:00 pm

Video chat

Monday - Friday
7:00 am - 7:00 pm
Saturday 8:00 am - 4:00 pm

Member Hub

Whether you forget your online banking password, lose your debit card, or need to find out when a term deposit matures, we’re here to help

General inquiries

Questions about your accounts, term deposits, investments, or loans? Contact our member hub.

Technical support

Trouble with logging in to online banking, locked out of your account, or have other technical issues? Contact our member hub. 


Report a lost or stolen card

As soon as you notice your debit card or Collabria® Mastercard is missing, call to report it immediately.

ding free® ATMs

Find an ATM

Use over 3,600 ATMs across Canada free of charge for your self-serve banking needs.


Find us on Facebook

Connect with us @AldergroveCreditUnion to find out about branch and credit union information, local community events, and anything that’s new and exciting to share.

ACU on Facebook

Automated banking

Telephone banking information

Automated telephone banking is available 24/7 to pay bills, transfer money, and get account information.

Call 1 866 970 5362 More ways to bank

Financial planning

Financial Planners

Our team of Certified Financial Planners® are ready to help you build a plan tailored to meet your needs, understand your investment options, protect your lifestyle, and achieve your financial goals.

Book an appointment Email us

Call 604 857 9220
Collabria credit cards

24/7 Cardholder service

If you have any questions regarding your credit card, you can login to the online credit card management tool, MyCardInfo, or contact Collabria® Financial through the following:

Contact us

Aldergrove Credit Union Administration Office

The CEO, Executive and Administration team can be reached for questions, comments, or a friendly chat at:

  • Phone: 604 857 9220
  • Visit us at: 3661 248 Street, Aldergrove BC  V4W 2B5
Business member support

Small business advisors and commercial services team

Our experts work with a variety of business owners and entrepreneurs to find you the ideal accounts, get you up and running, and provide ongoing support.

The Co-operators Insurance

Our partnership with The Co-operators® brings you friendly, local service

Aldergrove West

3661 248th Street
Aldergrove, BC
604 856 9733

Aldergrove East

2941 272 Street
Aldergrove, BC
604 856 1881


Unit 100 - 2600 Gladys Avenue
Abbotsford, BC
604 870 9944

Mutual funds and other securities are offered through Qtrade Advisor, a division of Credential Qtrade Securities Inc. Mutual funds, other securities and securities related financial planning services are offered through Qtrade Advisor, a division of Credential Qtrade Securities Inc.
Payment protection coverage is optional and is underwritten and provided by CUMIS Life Insurance Company. Coverage is governed by the terms and conditions of the creditor group insurance policy issued to the creditor and is subject to terms, conditions, exclusions and eligibility requirements.

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Aldergrove Financial is a trade name of Gulf and Fraser Fishermen's Credit Union