Mobile Banking

Do you need an even easier and more convenient way to access your account information? Then Mobile Banking is for you. With Mobile Banking, you can access all of your account information whenever and wherever you want - instantly. It’s simple, quick, available 24 hours and available for most mobile phones that support text messaging*. With Mobile Banking you can:
  • Check your account balance
  • View your transaction history
  • Add / remove / edit a mobile phone
  • Add / remove / edit the accounts you can access through Mobile Banking

You'll get the account information you want, when you need it, without having to find a computer. Have complete peace of mind with the ability to check what's going on in your account.

You can set up Mobile Banking on your account through Online Banking. If you don't have Online Banking, contact your branch to sign up today. Once you're signed up, it only takes four simple steps:

  1. Log into Online Banking and under Member Services click on Mobile Banking
  2. Register your mobile device
  3. You'll receive a text message with your passcode
  4. Confirm your passcode and select the accounts you want to access with mobile banking

The commands you can text to MONEY (66639) are:

  • ACT - For the account activity of your primary account
  • ACT <account nickname> - For the account activity of a specific account
  • BAL - For the balance of your primary account
  • BAL ALL - For the balances of all your accounts
  • BAL <account nickname> - For the balance of a specific account
  • DISABLE - To temporarily disable your phone
  • HELP - For a list of the commands you can use
  • INFO - For contact info about Aldergrove Credit Union
  • STOP - To permanently remove mobile banking from your phone

Your personal information is always secure - the only details transmitted will be your account balance or recent account activity. Even if you lose your phone, no one can make changes to your account, steal funds, or see your personal and financial information.

Watch the Mobile Banking demo to learn even more!

*To use Mobile Banking, your mobile phone must support text messaging. Rates and accessibility will depend on your phone and your carrier (i.e. TELUS, Rogers, Bell, etc.).  Please check with your carrier for more information on fees.

 

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