Lock Out Cyber Fraud

We strive for excellence when it comes to protecting your personal and financial information.

Our team of experts research global and local fraud trends to identify potential threats on an ongoing basis. When issues arise, we are quick to respond with strong defence mechanisms, including:Cyber Security

  • Stronger Personal Access Code (PAC) requirements


  • Temporary Online Banking Lock Out
These changes to your online banking experience are necessary steps to protect your personal and financial information - we thank you for your patience and understanding as we transition to the new processes.

Our defence is more powerful when we work together.  

Everyone shares the responsibility to protect ourselves from fraud. Here are three powerful steps you can take to protect your financial information:

  1. Create a strong password and change it regularly. Create a password that's difficult for others to guess, using a combination of numbers, letters and special characters. Change your Password (PAC) now.

  2. Set up Online Banking Alerts. Alerts notify you when specific activities take place on your account. For example, you can set to receive an alert when a new Interac® eTransfer recipient is added. Alerts can be sent by email and text message anytime, anywhere. Set up Alerts now.

  3. Be aware of your responsibilities. Learn how to protect your computer, recognize and prevent fraud, and precautions you can take. Learn more.

We're here to help.
Reach out to us for information on how to identify, report and protect yourself from fraud.


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