Interac e-Transfer

Getting Started

Before you can use Interac e-Transfer, you will need to create a user Profile and Recipient List.

How to Create a User Profile

  1. Log in to online banking and go to the Transfer Money tab
  2. Select Send an e-Transfer
  3. A new screen will appear called Create Interac e-Transfer Profile
  4. Enter your first and last name and your email address
  5. Click Continue
  6. Your profile is now created

Keep in mind:

  • The email address that you have entered will be used to inform you when your transfer has been received or declined
  • You can update your profile at any time in online banking by selecting Update e-Transfer Profile

How to Create and Add a Recipient

  1. Go to the Transfer Money tab
  2. Select e-Transfer Recipient List
  3. Select Add a Recipient
  4. Enter the following:
    • Recipient’s first and last name
    • Recipient’s email address
    • Preferred language (the recipient will receive email in this language when you send them money)
    • Security question
    • A single-word answer to the security question
  5. Click Continue
  6. After verifying that the recipient’s information is correct, click Save Recipient
  7. Your new entry can be found by selecting e-Transfer Recipient List

Keep in mind:

  • For your security, only you and the recipient should know the security question and answer. You can communicate this to the recipient by phone or in person for additional security
  • You can edit recipient information at any time, or delete a recipient if you no longer need to send funds to them

Log in to online banking today to set up your profile and recipients!

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