About Online Banking

Don’t have time to come into one of our branches or simply don’t want to? No problem, with Online Banking, you can do your day-to-day banking from the comfort of your home, or from anywhere you have access to a computer with an internet connection without any additional service charges.

The transactions that you can perform through Online Banking are:

  • Monitor your account activity
  • Access to your electronic statements
  • Change your Personal Access Code (PAC)
  • Access your MasterCard, QTrade Investor Accounts
  • Pay bills
  • Stop cheques
  • Pay business tax
  • Transfer money and view your scheduled transfers
  • View your messages
  • Manage mailers
  • Manage memorized accounts
  • View saved epost mail and access the epost service

To start using Online Banking, visit one of our branches to get your Personal Access Code (PAC) set up. The PAC will also give you access to Telephone Banking, Mobile banking and Mobile Apps.

Increased Authentication

Increased Authentication provides an additional layer of security to the login process. This feature requires you to select three security questions.

How it works

When you log into online banking from a computer that is not registered as trusted, you will have to enter your account credentials. You will then need to answer one of your three security questions.

Registering your computer for faster logins

You can speed up the login process by opting to register your computer.  When you log in from a registered computer, you don't have to answer a security question.

Registering your home or personal computer is highly recommended for faster logins. You should not register shared or public computers.

Cookies are used to identify registered computers. If you clear your cookies, you will have to re-register your computer.


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